As is always the case, Tom is indeed the Mac Guy. Handles everything flawlessly and is a perfect person to walk through tech issues with.
The issues were explained simply and realistically . This was done with professionalism and charm! A very good use of the time!
Tom is the best. He knows all things Apple, plus a lot more. He is patient, great at modeling steps to follow, fun, and thoughtful. He develops a relationship with his clients and understands their interests and needs. Tom also tackles projects, again knowledgeably and creatively. I recently started a not for profit enterprise. Tom worked with me to create a website that presents our content clearly and with a graphic sensibility that suits my taste and budget. He also set up the not for profit’s mail and contact capture systems. He is a one-man technology dream team.
He was masterful in all regards. To begin with, Tom readily establishes rapport - which I consider to be a prerequisite to becoming “in synch” with the message and style that I was striving for. As I requested, Tom also offered his valuable perspective on the choice of words and images. His abilities and skills are wide in scope.
…So, I call Tom and in he comes, sits before my ancient, beloved iMac then with delightful humor and endless patience, helps me plough through every issue using really helpful analogies. If you email Tom you might be lucky enough to get a completely free grammar lesson. In the end, he is reliable, punctual, reasonably priced; five out of five stars in my book.
Tom has been of invaluable assistance at both my home and office. He created our home network, integrating our computers, MacBooks, linked our iPhones and even streamed our music wirelessly throughout the house. He’s also unlocked the incredible tools that the Apple computer offers but few of us have time to learn. I highly recommend his services.