Rates include travel to places that are in the general Boston area. Other areas, such as the North Shore, have a $10 travel fee.
Appointments are a minimum of an hour, and are billed at six minute increments. Other types of appointments, such as a RAM/memory installation, are a flat half-hour.
I cover Macs, iPhones, iPads, and iPods. I do make every attempt to support syncing those devices with iTunes on Windows-running PCs, but I’m not an expert, and there are certainly better people than the “Mac Guy” to handle problems with PCs!
I can support, in general, home networks. More extensive networks, as well as “smart homes”, I’ll always refer you to the company or person who installed it.
Finally, I do my best on my end with printers, being ancillary to many people’s needs, but there is a balance between paying someone to fix them for an hour and just putting that person’s hourly rate into a new printer. They’re not built to last.